Contact
Get in touch with TTSLark
One person reads every message. Email is the fastest route for anything about a job, a payment, or a voice; the feedback form below goes straight into the same queue if you are signed in.
Email us
Write to [email protected] from the address on your account if the question concerns credits, a payment, or a job that failed. Messages about a specific job are answered fastest when they include the details listed below.
Send an emailWhat to include
The job
Open My Speech, copy the job's date and the first line of its script, and paste both. The voice name and the speed setting help too.
What you expected
A wrong reading, a missing pause, captions that drift, a file that will not download: name the symptom and, if you can, the sentence where it happens.
Payments and credits
Quote the email on your account and the date of the charge. Do not send card numbers; we never need them, and Stripe never shows them to us.
Send feedback from your account
Signed-in users can send feedback without leaving the site. It lands in the same inbox as email and stays attached to your account, so replies show up in one place.
Sign in to use the form, or send an email instead.
Sign InBefore you write
Most questions we receive are answered on these pages.